FlyerTalk Forums - View Single Post - Chase Product Change/Card Conversion: Downgrade, Upgrade, Keep or Cancel? (2016-2019)
Old Mar 22, 2018 | 9:32 am
  #717  
RNE
 
Join Date: Sep 2005
Location: JZRO
Posts: 9,175
Originally Posted by skierinvermont
So the SO cancelled her Reserve a week or two ago. I didn't realize that UR points get cancelled too. She does have a separate UR account for her Ink Plus card. Is it confirmed that her UR points from the reserve are about to be lost? Why are they not gone already? Should we be transferring them immediately to the other UR account?
Originally Posted by pallhedge
Transfer them immediately or she WILL lose them.
To avoid any possible confusion, and at the risk of being punctilious, "transfer" means to convert UR points into points/miles associated with partner companies, such as Marriott Hotels and United Airlines. Whereas "combine" means to move UR points from one Chase credit card account to another Chase credit card account. Doing the latter preserves the UR points, retaining their ability to be transferred at a later time. Moreover, since your SO has an Ink Plus card, s/he could combine the CSR account's points into the Ink account.

RNE, thinking you get this nuance, but others may benefit from disambiguating this similar terminology.
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