Originally Posted by Jayou360
I saw your shoutout in today's Slate.
...Except that he was either misquoted (my guess) or horribly misinformed.
He was quoted complaining about USAirways but the description was of the Southwest flying "experience."
Spiff, who shudders exaggeratedly at the mere mention of USAir, lists the reasons he despises the company. He so hates it that even though Louisville, Ky., where he lives, is a USAir hub, he won't fly them: "No first class; no pre-assigned seats—it's a cattle call, which means no carefully selected exit row in coach—no frequent flyer program; no affiliations with other airlines; and any credit you do get—they call it 'credit,' not miles—has to be used within 12 months."
I PM'd the author of the article (she has a FT handle now) to say that there had to be an error somewhere...