Originally Posted by
Whenderson
Hi
I realise the potential for eye-rolling regarding this post ("do you know who I am?") is high, but here goes anyway. I'm interested to know other people's thoughts.
I flew to Jo'burg recently and (both ways) sat towards the back of the downstairs J cabin on the A380 with meal service starting from the front. On both the outbound and the return, by the time they got to me, my choice for dinner and for breakfast had run out. (I realise from London, in theory, I could have pre-booked a meal choice but because it was very last minute, I couldn't/didn't).
So here's the eye-rolly part...now crew are equipped with ipads and know all about you, would it be an idea to come to Gold level passengers first and ask for their meal choices, no matter where they are sitting in the cabin?
It would be one way for top tier passengers to get a bit of extra recognition, that I feel is usually lacking from BA. I have achieved Gold level at Exec Club with my own money: every time I fly it's out of my pocket, not a company's, and there are times (like this) that I just question why I bother really.
Just wondering what others think, and perhaps someone who reads this as crew could point out why this might be impractical, which is fair enough.
Must say on both flights to/from JNB recently, the (very young!) crew didn't really seem to care that my meal choice wasn't available, not even a "sorry, they haven't loaded that many" or anything.
You have now been successfully goaded into the trap that it is the norm that many people don't get their first choice. And you have accepted it!
On EK, whether travelling in J or F, I have NEVER not been given my first choice. As a blue, silver or gold member. I am not suggesting that it wont happen, I am sure that they at times run out of a choice. But either EK have a better algorithm to guess what their passengers might want to eat, or they just over-cater a bit and rather have some wastage than having to sell 'not available' to a significant number of people.
(Looking forward to the barrage of responses from BA apologists....)