Originally Posted by
whiteheatsyd
Told them how poor the service when we got to airport so they phoned the spa at B terminal and we got one there.
The spa at T5B is a useful source of extra appointment slots, but telling the T5A spa people how little you think of their service is definitely not a precondition to making that happen. All you need to do is to ask whether the T5B spa might have any slots.