Spent another eventful weekend at Canary Wharf, it was so awful I don’t know where to start, but I know how to end, I will never stay another weekend in this hotel ever again, and if I’m tempted please somebody remind me not to do it, no matter how low the rate.

I arrived Friday afternoon to find the hotel lobby packed with fans and fighters of the UFC matches at the O2 that weekend, my mistake for not checking what was on there I admit. Room upgrade from standard to executive, welcome amenity a bowl of fruit.
Went to the lounge at 6pm, door was closed and not busy to begin with. Food has completely changed, new chef apparently, instead of canapes for hotel guests they now try to cater for dockworkers, portions were so big they didn’t even fit the bowls anymore, during the weekend I saw appearing: lamb koftas too spicy and stone cold. Vegetable tempura soggy. Pork ribs in barbecue sauce and sticky as hell.

Because the executive lounge door was closed from 6pm, some people couldn’t enter so they rattled the door and for some strange reason, the young girl on desk duty ran to the door to open it, every single time !! She had a list to check people with access, but at 6.45pm some fighters or their fans were already too drunk to remember their room number so they just walked in. I’m not blaming the girl, what could she do, 20 something and not a manager in sight. What I don’t understand is why she had to open that door??? Who told her to do that? The crowd that was arriving was super rough and I didn’t fancy staying so I went out for dinner, the dark streets of london seemed safer imo.

That night nobody on our corridor had to sleep as it was a constant door slamming, people going downstairs for a smoke or getting ice. I could hear the talking- if I can call it that - from 2 doors down, can you imagine that? F** here and F** there. Charming.
When I went for breakfast the corridor stank of booze, wine glasses everywhere, a toilet roll rolled out near the lifts, not a pretty sight.
Those poor girls from housekeeping were still slaving away at 6pm after they all checked out on Sunday, if the corridors looked like a war zone you can imagine how the rooms looked.

I have never felt unsafe in this hotel before as a single woman, but this weekend I have. Security is non existant, if there’s a problem a duty manager will come !!! What’s he or she going to do against a 6ft2 bodybuilder/fighter and his equally charming wife?

In case anyone is wondering, the lounge refurbishment was painting the ceiling, not the walls and to repair the broken flooring in front of the coffee machine, so there is now vertical and horizontal flooring. Job well done they think. I disagree, but then again I disagree with many things going on in that place and I’m not going to waste any more energy in talking to management about it, I’ll just stop coming.