FlyerTalk Forums - View Single Post - IHG Properties with Bonus Point Package higher than 5,000 points
Old Mar 20, 2018 | 11:26 pm
  #192  
Marriott15
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5 Years on Site
 
Join Date: Sep 2017
Posts: 587
Originally Posted by MXM135
You have been lucky, as the hotel/IHG Customer Service agents have incorrectly posted the points as qualifying points. According to the following, 'IHG Rewards Club Bonus Point Packages' up to 5,000 points are qualifying:

https://www.ihg.com/content/us/en/de...r_package.html

In addition, Loyalty Lobby discussed this subject at length:

https://loyaltylobby.com/2017/09/30/...te-qualifying/
In the comment section of that article this guy states:


"Most of the time hotels post the stay and the BPP are not included so members will need to send a missing stay adjustment form through the App. IHG's Customer Service Rep will then post it manually to the members account and should count towarda your elite qualifying points."

The 10k never posts to my account. I then do the online chat with the IHG representative. The only way they can post points to my account is under loyalty good will points. Now are those points qualifying? That's the only way they can post them. I will try to find out tomorrow with IHG.

I think IHG is all screwed up! I will keep booking and paying the extra money to get the 10k. I reach the 75k without it anyway.
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