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Old Mar 20, 2018 | 9:27 am
  #3  
Faethepit
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10 Years on Site
 
Join Date: Sep 2015
Posts: 41
Originally Posted by spartacus
Is there a lurker from IHG corporate (specifically, the USA division in Atlanta) that monitors the posts here? I'm not talking to anyone in the Philippines again. The mobile app tells me my PIN is wrong, I've deleted and re-installed the app twice now, they've sent me two e-mails telling me what my PIN is and, yes, that is my PIN. But in the Philippines they apparently don't know what it means when I tell them the app tells me my PIN is wrong when it's not.
Problem seems to be with Android. Haven't managed to log in via Android for over a fortnight yet IPad / IOS App works fine as well as desktop login. I did the same and requested PIN verification via e-mail which confirmed my PIN was correct. Another spectacular IHG IT fail.
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