Originally Posted by
polarpacific
I completely agree with you, Srisarin.
The problem is that the hotel is insisting that physical occupancy of Member A in a room under Member B account for the second night means that Member A cannot check out and close the folio from the first night under Member A account
What country is this happening? Yes, they may need to know all guests occupying the rooms, however saying guest A must carry the second reservation is wrong. Please escalate the issue with Marriott and I'm sure they will work out the details. I would hope the property is not so cheap that they would cause such grief for something as trivial as a PAG. Please name the property and maybe someone has more specific suggestions.