Originally Posted by BobFF68

My family members are flying long haul only once per year and usually their points get expired without possibility of using, I decided of pooling them as my family members to my QRPC account. And here start the problems...In the past I ever tried to nominate my wife and my mother but always failed as there were no way for me to attach the "legal document" to prove the relationship, as file was always rejected.

After some years not travelling QR I happily found a good deal in J for my family to my usual fall trip to Europe.
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I'm still looking forward for my first J trip with QR but this case make me doubt a lot about PC reliability and quality approach to their customers.