Originally Posted by
SamOF
You realize that the OP clearly stated that she was told she was protected on the next flight, in fact had not been, and it was completely full, right?
It is irrelevent to boarding of the flight on which the passenger travelled
The passenger arrived after boarding had commenced and had been offloaded.
The agent was not required to load the passenger onto that flight and only did so after the passengers were aware that they would be separated
If the passengers had a disability which REQUIRED sitting together, then (a) the agent was wrong to let them board and (b) the passenger was wrong in agreeing to sit apart
To the best of my knowledge those with profound deafness are not required to fly with a person to assist them