FlyerTalk Forums - View Single Post - Worthy of a DOT complaint? (Deaf pax AA reaccommodation fail)
Old Mar 19, 2018, 2:37 pm
  #37  
jennstv1
 
Join Date: Apr 2014
Posts: 13
Again, I appreciate the feedback. Let me be clear that I did not expect an "upgrade due to my disability". Even though I booked in biz, my husband specifically asked if there was anything available on ANY upcoming flight EVEN in coach that would allow us to sit together and we were told no. Never were any voices raised, nor did we cause a fuss. We asked politely ONE time. I know GA have hard jobs and I am not about to add to their daily stress. Any issues I have I take up with CS once I am home from a trip. I have never held the disability card as a way to get something I am not owed or due. And being in HR, I have never had to even hold the ADA conversation with my employer. They know of my needs and it is a non-issue. My question was if AA had a obligation to put two seats together for me. I think we have surmised the answer is no.
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