Join Date: May 2000
Location: Lincoln, NE (OMA or LNK)
Programs: UA, AA, DL, Starwood/Marriott, Hilton, IHG
Posts: 1,345
IHG Corporate Presence
Is there a lurker from IHG corporate (specifically, the USA division in Atlanta) that monitors the posts here? I'm not talking to anyone in the Philippines again. The mobile app tells me my PIN is wrong, I've deleted and re-installed the app twice now, they've sent me two e-mails telling me what my PIN is and, yes, that is my PIN. But in the Philippines they apparently don't know what it means when I tell them the app tells me my PIN is wrong when it's not.