FlyerTalk Forums - View Single Post - Don't trust LATAM with your luggage - How LATAM ruined the vacation of a lifetime
Old Mar 19, 2018 | 9:11 am
  #5  
Yoshi212
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Join Date: Dec 2009
Location: New York, NY
Programs: DL Gold. UA Silver, Marriott Gold, Hilton Diamond, Hyatt (Lifetime Diamond downgraded to Explorist)
Posts: 6,777
Inconvenient? Yup.
They got the bag back to CUZ & to the hotel you wanted within 24 hours. The fact that you weren't there isn't the airline's fault. My brother's MIL is from Peru & takes her high school students on trips annually to Peru and does a minimum of 2 nights in CUZ not only for the experience of the city but also because things can go quirky in Latin America.
From here you submit your details for reimbursement, learn from the experience & move on.
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