Originally Posted by
gobluepoints
Had an interesting call with C@p0ne today about what triggers fraud reviews and could possibly be related to some of the Ch@se shutdowns we have seen. I know we have discussed POSSIBLE triggers, but I don't think we have ever gotten firm numbers. Well on my call (everything worked out, they just had to verify a payment account) with the fraud department, while we were on hold, he spilled the beans on what actually triggers it with quantifiable numbers. He said that an account goes into review if these two qualifications are met:
1) Payment from more than 2 accounts in a 90 day period
2) Payments that are different by more than 10% (ie a payment of 5k and 4k would trigger, but 5k and 4.5k wouldn't)
Ch@se probably isn't EXACTLY the same, but could help anyone with trying to avoid a shutdown...
#2 doesn't make sense. Balance is not always vary by 10% so payment amount will not necessarily be 10% different