FlyerTalk Forums - View Single Post - "Sorry, we cannot complete online check-in for your flight on this occasion"
Old Mar 18, 2018 | 6:17 am
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flyertalker00152
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Join Date: Dec 2002
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"Sorry, we cannot complete online check-in for your flight on this occasion"

At exactly T-24 last night, I tried to check in online for BA248 from GIG to LHR and got the following message:
"Sorry, we cannot complete online check-in for your flight on this occasion. Please proceed to the airport to check in and collect your boarding pass."

We are flying in CW on an Amex 2-4-1 companion voucher and I fear that one or both of us has been earmarked for a downgrade. Of course, if BA attempts to downgrade only one of us, it would be in breach of paragraph 18 of the companion voucher's terms and conditions, which requires the two passengers to travel together in the same cabin. This is not only an obligation, but a benefit, in that it is equally binding upon both BA and the passengers.

Even if we are not downgraded (BA is still selling CW tickets for USD 6,111.89), BA's call centre tells me that all the good seats have now been taken, leaving only some crappy aisle seats, despite my effort to check in at T-24 as usual to ensure good seats.

I've read other threads about this, but each seemed to be about specific circumstances that probably don't apply to me. Any advice?
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