If I am reading it correctly, you arrived at the gate later than the required time and the seats had been lost
you then were told that there were no pairs of seats available
You then agreed to board the flight despite this
AA is not required to get you the original seats back and you did only get loaded onto the flight after you agreed to be separated - I do not see that there would be any breach of DOT regulations
Originally Posted by
QueenOfCoach
I can't answer to a DOT complaint question.
What I can do is suggest that if, in the future, you find yourself in a similar situation you and your husband could just ask fellow passengers to swap seats so you can sit together. There are plenty of kind-hearted folks who would be happy to swap. I certainly would and have done so in the past.
I suspect that there are not that many people who would agree to swap an aisle/window seat for a centre seat