Originally Posted by Happy

Thanks for the explanation. This reminds me the old days dealing with UA on itinerary changes. Back then Saudi's site was a god send to make sure the new ticket showed up with correct segments and"Open" status for the coupon, and the old ticket would show as you said, "exchanged".

Unfortunately since a year or more ago, Saudi site no longer worked for non-Saudi issued tickets. I have tried tickets issued with different programs, none works on Saudi site. Sad a tool to ensure reticketing accuracy no longer exists.

Is there any way to make sure the status of a reissued ticket is in order when it is correctly done?