Originally Posted by
username
I was Ambassador 2017 but barely made Gold (and am Lifetime Gold anyway). I also got the "sorry" e-mail from my Ambassador.
My account still shows Platinum (and I have not linked with Marriott where I am lifetime Platinum). Does it take some activity to trigger the downgrade to display online/on the app?
Thanks.
OK. I had a non-stay credit and the status still shows Platinum. So, I called. The agent said they do soft-landings so I went from Ambassador to regular Platinum (not Platinum 75).