Originally Posted by
bobjunior
Annoyed I didn't book Puebla through virtuoso bc we're not getting the amenities but the front desk has been great and super flexible with last minute changes..
Agree that Rosewood Puebla is a good value property. We enjoyed our stay there a lot, it was the highlight of our 2 weeks in Mexico. FWIW, my Virtuoso agency is also a Rosewood Elite agency, so the following benefits applied to my booking:
ROSEWOOD ELITE BENEFITS- Complimentary breakfast for two guests daily.
- Personalized welcome amenity.
- VIP Recognition and personalized welcome by hotel staff and managing director.
- Upgrade upon arrival, subject to availability.