"Thru-Galley" leaves little food choice and even ice...
I never realized this practice existed for mainline aircraft until recently when I am taking more short hop flights into a UA hub. It seems the way it works is UA caters a flight that leaves a hub but skips/reduces catering at the non-hub if the next flight is a short flight into a hub. For example, ORD-PHX-SFO - there is no or little catering at PHX.
The first time, even on a 7 AM departure of a plane that had overnighted and sitting in the first row in Y, my snack choice was not available. The 2nd time, Y ran out of ice. I could see most of the ice has melted in the cart. FAs said this is called thru-galley.
Obviously this is done to save money but kind of bad from both a customer service and maybe even health point of view... What is their algorithm for determining when this is done? Thanks.