YOW
its been a long while since I’ve had dealings with a concierge having dropped from SE status aeons ago. Today I received a call regarding today’s flights where due to a number of factors was going to be iffy to make my CNX in YYZ. Anyway he rebooked me on an earlier flight and extended a warm invite to visit the AC signature suite (which in itself restores any reason for anyone to transit YYZ).
I didn’t jot down the Concierge’s name... but sincere thanks... 🙏🏻 And cheers, the 🥂 is lovely.