Hotel Name: The St. Regis Bali Resort
Arrival Date : 07/xx/2018
Departure Date : 07/yy/2018 (3 nights)
Number of Adults : 2
Number of Rooms : 1
Room Type : St. Regis Suite with breakfast
Starwood Rate : IDR 5882756 per night plus taxes and fees
Competing Website: roomxxl.de via kayak.de
Competing rate : EUR 1106 per stay including all taxes and fees
Actual confirmed rate: 3,875,710.61 IDR per night plus tax and service charge (5,167,614.15 IDR less 25%)​​​​​​

canceled my previous brg booking in june and took this booking instead. (Due to cheaper airfare and room rate)​

this claim was initially denied. I called in and asked them to review my claim again. Within an hour, i got this claim approved.