FlyerTalk Forums - View Single Post - SPG Best Rate Guarantee (BRG) 2018: Success, failure & discussion thread
Old Mar 16, 2018 | 8:13 am
  #355  
M.dA.R.
Suspended
 
Join Date: Sep 2017
Posts: 301
This is a first. A BRG claim was approved in less than 3 hours! I could see on spg.com that my reservation had been adjusted to the BRG rate plan, with a new USD 1.00 daily rate.

Oddly, the confirmation email was sent only the next day, about 24 hrs after submitting my claim.
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