Originally Posted by
bamba70
No, but how is this relevant?
Think about it this way: EU rules define a €600 compensation if a flight is over 4 hrs late. If airlines would reduce the rate by €600 for a flight that often arrives 4 hours late, then offer customers to pay €600 in order to somehow ensure that they arrive on time, how many do you think would pay that €600? And yet, the EU thinks that €600 compensation is fair... why? The passengers got to where they needed to get, got the meals, and even IFE, so why shouldn't an apology suffice? Surely the vast majority of passengers' time isn't worth €150 an hour...
It’s relevant to the extent that you’ve been given compensation with a cash value somewhere in that range. If you don’t value the meal at that price, why should BA (even accepting a generous margin of additional compensation for the inconvenience of not having your special meal delivered).
You expectations are that you’re due 20K Avios. Call that (conservatively) $250USD cash value. Do you really think failure to produce an
airline meal is worth that level of compensation?
If so, please do let me know what business it is you run. I’d love to get 10%, 20% of my money back for what I bought from you for a relatively minor service failure.
I’m not sure what relevance EC261 has here...that is a legal framework for flight delays, cancellations, downgrades etc. There is no such legal framework for inflight service mishaps. Are you due
something for the inconvenience? Yes, probably. But it seems your expectations are quite out of kilter with the consensus of what that something should be.