Originally Posted by
NWplatinum
The best way to book cathay awards now is by calling the MVP line because you’ll get connected to someone who is a veteran Alaska agent who knows what they’re doing.
YMMV. Definitely not true in my experience lately. I've been 75K since it began, and it makes no difference if I call the partner number or the 75K number. The past 8-10 times I've called on Cathay awards, I've gotten a rookie. Whether I ask for the international change desk, or say I need a Cathay award, the newbie stubbornly tries to figure it out before ultimately transferring the call. It's a complete waste of time.