Major downgrade to VX entertainment system
Flew from SFO-DCA today on a new VX A321 which the pilot said was only two months old.
Seats were super comfortable and it was great to have an electrical and USB plug so easily accessible by the tray table. It was the Virgin America experience we've grown to love with one major exception -- the Red Entertainment System now only offers movies and a handful of recorded TV shows (plus the ability to order food and drinks). The live TV is gone, the music is gone and the games are gone.
This was hugely disappointing, particularly since this was a cross-country route and the planes are brand spanking new. Obviously, Alaska ordered this downgrade. But why???