Originally Posted by mczlaw

Booked and confirmed AS/CX F award on 3/10 for travel January 19. Went to look at itin online and it did not appear at all. After conversation with AS rep, there is now a destination and locator # in "My Trips," but no data, just an error message saying the trip cannot be displayed online. This is a new one on me...and I say that having booked CX awards pretty much every year for at least a decade. They have always shown up with full itin details. This doesn't make any sense. Anyone with insights or information?