Originally Posted by legrandfromage

Anyone come across problems trying to amend an Avios booking on CX where the flight required has availability showing on BA and agent can also see it but can only be booked for a "new" reward booking? I have a multi carrier award booking in J to NZ and Oz via HKG and back and when the final sector showed 6 J available , BA couldn't see any when booking, so rather than risk losing the other 6 sectors I took a different CX flight than the one I wanted with a stopover I didn't need. Now there is definitely availability that BA can see but apparently can't be booked for an amendment? BA agent tried a workaround but couldn't manage to do anything and had only seen it once before.