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Old Mar 12, 2018 | 9:02 am
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rpjepson
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Accident - how does the process work?

Sadly for me, I recently had a bit of a losing argument with a guard rail in the snow in an Avis rental. Who knew a Dodge Challenger wouldn't enjoy snow?

Anyway, the entirely pleasant agent to whom I returned the car wasn't sure how damage claims work, so I wondered if anyone on here can give me an idiot's guide please.

I have filled out a brief accident report. I have photographed the damage. The rental was in the US (I'm from the UK) booked using the US site. I didnt pay for LDW.

I don't believe I'll have any insurance policy that will cover it.

Do Avis just send me a bill and I pay it? Or does a charge just appear on my credit card bill? I don't dispute the need for me to pay, as irrespective of the weather it's on me.

Sorry if these are foolish questions.

Thanks

Last edited by rpjepson; Mar 12, 2018 at 9:44 am
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