Originally Posted by
710 77345
Having seen how she treats people who make assumptions on the phone, I'm scared to ask her!
I presume there's some people who would feel that being called Mr X would respond by saying 'that's my father'.
But indeed, easier for all just to get on with the transaction.
Indeed, I've never been asked the question by UK-based call centre staff, or indeed by the good people answer calls on AA's Executive Platinum line. They just get on with their jobs.