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Thread: Amex Denial of Coverage for "Exotic Car" (Canada)
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Old Mar 10, 2018 | 11:10 pm
  #20  
ijgordon
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Originally Posted by flyershmlyer
OP, your best bet would be to show AMEX which category of car you've booked your reservation, and that it falls within their coverage. You chose a Ford, but the rental decided to give you (as an upgrade?) a Jaguar. And that you have no control over.
Not sure if that would fly. FWIW, when taking the rental car company CDW, it is often tiered by value (MSRP) of the vehicle. I forget the exact cutoff in NY but it’s either $9 or $12/day, and if you get upgraded to say a larger SUV, even on a regular full size rental, the CDW fee will be bumped up. No way around that, IME. (Other than declining the upgrade).

Regardless it seems silly they won’t cover a few $000 damage just because it’s a Jaguar. But apparently they’ll cover the full $25k or whatever if you total a Camry.
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