FlyerTalk Forums - View Single Post - ExpertFlyer Help Desk, Information and Updates Thread
Old Mar 10, 2018 | 9:41 pm
  #1628  
ExpertFlyer Voice
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Originally Posted by NickB
Thanks but other Skyteam airlines (such as MEA) show a seatmap that accords with that of KLM and so does Expedia.com (except for one seat). Clearly, Skyteam airlines and Expedia, etc.. pull their seat availability map from somewhere else than EF does. I am not sure what it means to say that EF seatmap is "correct" if it shows seats as available which are seemingly in fact not available to passengers. EF seatmap no doubt reflects the feed that it receives. It does not necessarily follow from this that this feed is "correct" in the sense of reflecting the reality of seats available to passengers.

In any event, we clearly have a discrepancy for which there is at present no explanation.
No, there is no discrepancy. Those seats are available, you are just blocked from reserving them. Here is why:

When the seat map is requested in C class (full fare Business):
4G*KL887C3APRAMSHKG«
AUTH-320 772
0 - AMS 1 - HKG
NO SMOKING FLIGHT

GAL GAL GAL GAL GAL GAL
LAV LAV
A C D G H K
1 . . . . . . 1
2 . . * * * * 2
3 * . . * * . 3
4 * . . . . . 4
5 . . . . GAL GAL 5
GAL GAL GAL GAL
LAV LAV
6 . . . * B . * 6
A C D G H K

AVAIL NO SMK: * BLOCK : / LEAST PREF: U BULKHEAD: BHD
AVAIL SMKING: - PREMIUM: Q UPPER DECK: J EXIT ROW: X
SEAT TAKEN: . WING: W PAID: P LAVATORY: LAV GALLEY:GAL BED:S
PREF ACCESS LAV: PAL DOOR: DOR SCREEN: SCR CLOSET: CLS
PREF ACCESS:H BASSINET:B LEGROOM:L UMNR:M REARFACE:@

When it is requested in D class (Discount Business):

4G*KL887D3APRAMSHKG«
AUTH-320 772
0 - AMS 1 - HKG
NO SMOKING FLIGHT

GAL GAL GAL GAL GAL GAL
LAV LAV
A C D G H K
1 . . . . . . 1
2 . . / / / / 2
3 / . . / / . 3
4 * . . . . . 4
5 . . . . GAL GAL 5
GAL GAL GAL GAL
LAV LAV

6 . . . * B . * 6
A C D G H K

AVAIL NO SMK: * BLOCK : / LEAST PREF: U BULKHEAD: BHD
AVAIL SMKING: - PREMIUM: Q UPPER DECK: J EXIT ROW: X
SEAT TAKEN: . WING: W PAID: P LAVATORY: LAV GALLEY:GAL BED:S
PREF ACCESS LAV: PAL DOOR: DOR SCREEN: SCR CLOSET: CLS
PREF ACCESS:H BASSINET:B LEGROOM:L UMNR:M REARFACE:@

As you can see the seats are in fact available, they are just shown to you as blocked (or in most websites case, "unavailable") because your ticket class can't reserve them. However they are in fact Available as you can see when looking at the true seat map.

Last edited by ExpertFlyer Voice; Mar 11, 2018 at 10:32 am
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