Originally Posted by
PointWeasel
they had advised me over the phone that they were nearly caught up last week with claims and then were hit again with a high volume. I cannot help but think after reviewing some of the thread replies recently from newish FTers, that response times are being delayed by claims that people have no intention of using or want to tweak dates/room types post-approval. Just my 2 cents.
Well it's easter time with spring so it's a very high peak season for hotel reservation coming up around the world. No need to down talk fellow brgers for wanting to tweak their brg reservations with a lower rate or adjust the dates as that's perfectly normal.