FlyerTalk Forums - View Single Post - ExpertFlyer Help Desk, Information and Updates Thread
Old Mar 10, 2018 | 1:10 pm
  #1640  
ExpertFlyer Voice
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Originally Posted by NickB
There is probably a simple explanation that I have overlooked but, on a forthcoming KLM flight, I am getting a very different availability seatmap from EF than I am from the KL website itself.
The flight concerned is flight KL887 from AMS to HKG on April 3rd in business.
KL tells me that only 2 seats are still available (6G and 6K) whereas EF tells me that, in addition to these two, there are also another 8 seats free (2DGHK, 3AGH and 4A).
Hi Nick. The ExpertFlyer seat map is correct, those seats are not currently reserved by any passenger. The seat map we show is what is returned to any travel agent via the global reservation systems, so you should call KLM and ask why you can't reserve those unoccupied seats.
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