I’m a weekly traveler and Diamond member with Hilton. I use travel apps such as Tripit and TripCase. These apps require the ability to forward your reservation emails to the app and you are then able to print out a nice itinerary and save your travel details for future reference. I could enter the reservations manually, but that defeats the purpose of convenience. However, I do not get my Hilton reservations by email, about 25% of the time. So, an easy solution is to just log in and email the reservation to myself, right?

Now, here is my problem. I log into my Hilton account, view my current reservation, look for a button that says “email” or “email reseveration”; but no such button or feature exists! Like many of you, I belong to almost every loyalty program. I can email my own reservation to myself (or someone else) by logging into my account and pressing “email this reservation” or a similar link/button. I can do this with Marriott, United, National Car, etc., but not Hilton. Regardless of whether or not I get the emails directly from Hilton, I would still like to have this feature.

This has been frustrating me for years. Am I missing something?