Originally Posted by
docbert
No, you're not.
It's not just the extra step as such, its the fact the the button on the last page is down the bottom, so it's not obvious that you haven't finished.
Thankfully this has only bitten me once, and not badly. I had booked a last-minute reservation and then driven to the hotel, getting there maybe 30 mins later. When I arrived, they said no reservation. Check my phone - no confirmation email. Opened by computer, and sure enough it was still sitting on that last page, waiting for me to click the final button... (Which not surprisingly timed out - but thankfully I was able to just rebook)
Just happened to me last week at one of my favorite hotels -- fortunately they had a room (at a slightly higher rate than I thought I had booked). This has happened a few times but I have always caught it before as I don't get the email confirmation when I don't do the final booking button. Easier on the phone app. I should know better but stuff happens when you are in a rush!