Originally Posted by blort

Flying one million miles on one airline is certainly an accomplishment. However, as more and more people reach this milestone each year, I cannot say it surprises me that the level of recognition is not what some people would expect.

(snip)
United doesn't care how many miles you have flown. Why should they? When there are entire message boards devoted to flying the most miles for the least amount of money, it becomes very apparent that many miles flown does not a good customer make. As a result we have UGS, which finally ties status to revenue.