Old Mar 8, 18, 2:17 pm
Join Date: Jan 2002
Location: Virginia
Posts: 74
We just booked a 3 night stay for Palazzo during Easter weekend. FHR website clearly stated nothing was due upfront but we were charged for first night by the hotel. We ended up canceling the reservation today because we decided to switch hotels. The cancelation page says we are due $0.00 for a refund and it can take up to 45 days. Will probably call later tonight and see what the deal is but it's definitely annoying that it's clearly not indicated when you book.
Lemon-Lime is offline