Originally Posted by
Pamplona
To be frank, not sure if I am willing to spend an hour talking with someone about my expectations, knowing that they are not filling them anyway... As obviously, my wished benefits (again: limousine service when landing at outside parking position + more confidential lounge) are not on their working list...
My point was less about you feeling the desire to talk to them but more about them actually taking an interest! Which I am afraid they don't.
The simpler solution would obviously be to just send them the HON benefits of something from the US programs and say "This is what I want".