FlyerTalk Forums - View Single Post - Denial return policy, where to complain?
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Old Mar 7, 2018 | 8:38 pm
  #27  
ijgordon
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Originally Posted by seawolf
Even if BB shipped the wrong item/ordered wrong item/mislabeled item, you should still try your suit on first before you take it in to be altered.
Well, clearly.
But that wasn't done, and there *were* errors made by Brooks Brothers, it seems, so it is reasonable for the OP to at least contemplate ways of recovering losses, even if only partially.
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