GVA, as I have said in other posts, seems to revel in being a pain in the a** for BA.

It's supposedly BA branded throughout with uniformed staff and a BA lounge, but they can seem to have the attitude that you are there for their benefit, rather than the other way around.

In the last 3 years, I've been refused lounge entry with my family (1x GGL, 1xG, 2xS), been told I'm checking in too early, Mrs. TT1F has been threatened with arrest by the lounge staff, we've been told I can't check in in the Club line, can't use fast track etc. Earlier this year I was speaking to the GGL line and the local staff refused to speak to the GGL line to try and resolve the situation... etc... etc... they seem to create "rules" to justify treatment which would be unacceptable anywhere else!

Edit.. GVA does have a strict rule on not being able to check in more than 3 hours before departure. If you are HBO with a mobile BP, then maybe the first time they'll be able to catch you is at the lounge entrance, I wonder if this is part of the same policy..

I'm used to it now, but still find it astonishing whenever a poster reminds me!