I stayed at a very nice independent 5-star hotel in Lisbon, Portugal last year.

I'm naked walking out of the shower and find the housekeeper cleaning my room. Why she entered when you could clearly hear the shower running is beyond me. She seems unbothered and continues cleaning, but after the Dominique Strauss-Kahn incident there's no way I want her in my room in my state of undress. I think I may have yelled, "Get out." I went back to the bathroom, closed the door and used the bathroom telephone to call the duty manager to instantly report and document the situation in the event there was ever any allegation. She was very, very sorry. I come out of the bathroom and the housekeeper is back in the room ... again, I tell her to leave. She leaves.

I call back and tell the duty manager. I explain I'll be gone in 20 minutes. When I come back a couple hours later, my room is clean. But they took all of my clothes, both clean and unclean. Turns out the general manager thought a nice gesture would be to take my clothes without asking and have them washed or dry-cleaned. Literally every article of clothing, including underwear and socks. I demanded my clothes back but was told it was too late to retrieve them. It wasn't after breakfast the following day that my clothes were returned--all cleaned, folded, hung and what not.

As I told the general manager, I don't know what was more of an invasion of privacy. Walking in guest when it was obvious that he was in the shower or taking all of a guest's clothes -- an act that could be considered a crime -- without the guest's permission.

I ended up getting a voucher for 3 nights complimentary stay, if I ever want to return to the hotel or any of its sister properties in Portugal.