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Thread: SPG Best Rate Guarantee (BRG) 2018: Success, failure & discussion thread
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Old Mar 7, 2018 | 4:46 am
  #316  
Keyser
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Originally Posted by tb9
I just received my first BRG approved as follows:

Hotel Name: W Hotel Habtoor, Dubai
Dates: March 2018
# nights: 2
Room Type: 1 Spectacular Room for 2 guests
SPG website best rate: 882 AED
Actual confirmed rate: AED 523.04 (AED 697.39 - 25%) per room per night plus taxes

However, I found a lower rate than the one was submitted on the approved BRG claim. Can I request the BRG team to modify my reservation rate based on the new competing price ??? Or I need to make another reservation and BRG on it ??
you wll need to make a new reservation & submit another brg claim....
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