FlyerTalk Forums - View Single Post - What a Mess of a Day....BUR-SFO (UA) SFO-IST(Turkish) award booking.
Old Mar 6, 2018 | 5:26 pm
  #24  
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Originally Posted by Amil
Just a quick update: When they got to the Turkish Counter from LHR. TK informed them that since they were standby business customers they did not prepare enough J meals for them and that they would be served something different then the rest of the J cabin.

Overall talk about a serious bunch of BS. Should I complain to United?
about TK serving a different meal? Complain to United? Save your complaints to something substantial if you can. If you dilute your concerns with small nuisances like this you won't get as far as you think. UA's responsibility ends at some point and IMO it did. TK was difficult and UA did what they could to get the pax to their destination in the cabin they booked. Sounds like this is what happened ... let it go
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