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Thread: What a Mess of a Day....BUR-SFO (UA) SFO-IST(Turkish) award booking.
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Old Mar 6, 2018 | 11:13 am
  #19  
Amil
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Originally Posted by rankourabu
Everything. This was their delay. They are to rebook the flyer (properly) because its their delay. Whether that be at BUR or when the OP eventually got to SFO and missed their flight.

Lesson: Never leave the counter without a new ticket number. A reservation is never enough.

Actually they were given new ticket numbers, TK would see the ticket number but not the reservation.
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