FlyerTalk Forums - View Single Post - BA iOS app

Mar 6, 2018 | 9:27 am

#5

ThatT1Feeling

Join Date: Jul 2005

Location: London, ARN, HEL, ..... or MAN

Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson VIP, FB Gold, LH Sen, Hertz Gold

Posts: 6,481

Quote:

Originally Posted by Bastien003

It happens to me as well and quite a lot recently.
In order to resolve, i usually reset my password and then i log back in. Funnily, i always reset to the same password (ie: the one that is meant not to be valid anymore) and it works.

One thing i found out though: it only happens when i'm outside of the UK. I'm wondering if maybe the BA app thinks that the non UK network i am on (when it happens) is showing security conflicts that sort of lock the account on the app?
Does it make sense?

Hmmmm... hadn't considered this. The last couple of time this has happened, I have been outside the UK. Will have to be more aware of where I am next time to see if it's really a pattern.
I've also reset to the same password and all is fine.

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