Originally Posted by
Karl-MDW
How can a company as big and complex as United announce something that has not been well thought out? The effects of this stupid plan - and its "pause" will have an extremely negative impact on United's already delicate public image - just as it was beginning to recover from last year's dragging incident. What stupid self-inflected mess! Not to mention even more CRJ 200!
Why can't this company get it right?
Making infallible decisions at big companies takes lots and lots of time. This is certainly an issue United (and other more established companies) struggle with. Many companies are trying to become more quick and nimble like Amazon or Google, making decisions quickly and taking some risks (in areas that don't impact safety). I guess that's not okay with FlyerTalk either.