Originally Posted by
gold23
Booked brother and his wife (who has no status) ATL-EWR on Saturday am in P class. Fllight cancelled due to weather, UA reaccomodated in E- on evening flight 6+ hrs later. At airport, he actually purchased upgrade for $150 (said GA wouldn't seat him there since "other first class passengers are ahead of you for this seat and only option is to pay). Wife remained back in E- (he was chivalrous and she sat up front, but for purposes of ticketing she was back there).
What are his complaints with UA and how does he go about rectifying?
He should write it in. Did he try to confirm the last seat via the irop re=booking message? Even J1 a displaced F pax should have gotten the last seat. definitely ask for the upgrade fee back and the fare difference (probably small) for the E-.