Originally Posted by
simonoaks
So, just got to airport and noticed there is suddenly no tsa pre on either of my boarding passes - pbi to aus via iah. Never seen that before. Called 1k desk and they said that randomly happens sometimes. What is really odd is that is also missing on the return leg tonight, which is a separate one way reservation, so to me, it now seems not random . She said my KTN ( from my global entry) is in the system etc. Any ideas ? Never had this before. Thx
Maybe you were targeted because they were one way reservations.
In reality this is not a valid reason to be disappointed with 1K. It can happen to Global Services too. It's not in the control of United. The whole process is controlled by the TSA.
Last edited by StuckinITH; Mar 5, 2018 at 6:12 am