I think it was snogal who said she sent this person to the board and prompted sosafan's "Customer? I dont'get it." response, but her post has disappeared in the last half-hour.

In any event, if snogal encouraged this hersheymom to post such a topic, she should have been on the board immediately, telling us the why and how of hersheymom's needs and that she can vouch for hersheymom. Then our responses would more than likely have been considerably different.